Support

Guarantee design success with our
technical support services

Our technical support services are designed with you in mind – we provide the help you need, when you need it. But we’re not just a support desk! What makes us different is the extra things we do to ensure that you are up to date with the very latest technology. This includes regular user bulletins, free webinars and events, all of which provide you with updates, best practice examples and tips and tricks.

We are accredited to provide support for Autodesk and Zuken software and we continually invest in training and skills development to ensure our team is equipped to deal with the very latest technology applications. Our technical specialists are skilled, knowledgeable and have many years of practical industry experience – so we understand your frustration when something goes wrong!

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Our Support Services

  • Autodesk Support
    Autodesk Support

    We are accredited to provide support for Autodesk software and we continually invest in training and skills development to ensure our team is equipped to deal with the very latest technology applications.

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  • Zuken Support
    Zuken Support

    We are accredited to provide support for eCADTSAR & CADSTAR software and we continually invest in training and skills development to ensure our team is equipped to deal with the very latest technology applications.

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  • Design Support
    Design Support

    Your success matters to us and when issues arise we are an extension of your technical team. You will get real-time support, comprehensive product documentation, and training videos to assist you.

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  • Remote Support
    Remote Technical Support

    TeamViewer is a cloud-based platform with intuitive features to securely and remotely access, control and support any device, across platforms — from anywhere, anytime.

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  • IT Support
    IT Support

    Alongside our outstanding software support, we also offer comprehensive support to cover your hardware, your server(s) and your internet/email systems.

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  • Log A Support Case
    Log A Support Case

    The quickest way to receive support is to log a case directly with us. We endeavour to respond within one hour of the technical support case being logged, priority will be taken for those who have a support package with us.

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Partners and Accreditations

Gold Autodesk Software Reseller for the mechanical and construction industries, sole UK reseller of Zuken’s PCB design software, eCADSTAR and Experienced PCB Design Bureau Specialists. We pride ourselves on our consultative approach to working with customers as their technology partner.

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