IT Support Services
Alongside our outstanding software support, we also offer comprehensive support to cover your hardware, your server(s) and your internet/email systems. The threats to IT systems are greater than they ever have been and for most of our customers, the security of their systems is absolutely paramount.
We are able to look at your IT systems and address performance issues, faults and potential threats. We are also able to monitor risks to your network, enabling action to be taken as soon as it occurs.
We are able to provide support for;
- Hardware updates
- License auditing
- Compatibility issues
- User admin commissioning
- Network infrastructure changes
- Internet connectivity
Our IT Support Service Solutions Includes:
A dedicated telephone and email help-desk
Interactive screen-sharing and remote access
Quick response rates to limit downtime
Alert tracking to identify risks or faults with your system
Optional 6 month Health Check
Professionals on hand Monday to Thursday, 8.30am - 5.15pm and Friday, 8.30am - 1.00pm.
Out of hours support (where available)
Guidance on installation, appropriate hardware and any software updates
Download Teamviewer Today
If you are speaking with one of our IT experts and require technical support you may need to download TeamViewer so that we can access your system.
If you’re not sure what help you need, it might be worth logging a support case through our website!Click Here to Download TeamViewer
Make An Enquiry
Partners and Accreditations
Gold Autodesk Software Reseller for the mechanical and construction industries, sole UK reseller of Zuken’s PCB design software, eCADSTAR and Experienced PCB Design Bureau Specialists. We pride ourselves on our consultative approach to working with customers as their technology partner.