Remote Support

Remote Technical Support

Remote Technical Support

TeamViewer is a cloud-based platform with intuitive features to securely and remotely access, control and support any device, across platforms — from anywhere, anytime.

How to access TeamViewer

Download

Start by downloading TeamViewer on our website.

ID and Password

TeamViewer will then provide you with a secure ID and Password to share with our technical team. This allows us to log on and share your screen directly.

Each time you need support, there will be a new ID and Password created so you know exactly who you are connecting to.

Encryption

All TeamViewer connections are end-to-end encrypted. No one who shouldn’t can see the content of the connections.

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"ATG UV Technology have been in partnership with Quadra Solutions for around 10 years. Having access to experienced and highly skilled engineers allows us to minimise down-time and focus on work that adds value to our business."
Mike Morris - Engineering Manager

How It Works

  • Solving Problems Together

    TeamViewer allows us to connect with you instantly, by sharing your screen it allows us to get you back up and running safely and securely.

  • Encryption

    TeamViewer is a safe process which is encrypted, you control the permissions to who can/cannot access your device.

  • Remote Access

    Our techncial team are an extension of your team. By allowing us to log in remotely we can show you how to fix any issues you're having.

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Partners and Accreditations

Gold Autodesk Software Reseller for the mechanical and construction industries, sole UK reseller of Zuken’s PCB design software, eCADSTAR and Experienced PCB Design Bureau Specialists. We pride ourselves on our consultative approach to working with customers as their technology partner.

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