Transition to Named User Autodesk Account Management

Autodesk is launching new subscription plans that are based on people and retiring plans based on serial numbers.

These new plans should help you:

Optimise your licensing costs, by having visibility into your usage data.
Manage your own license servers or track an anonymous serial number again.
Provide dedicated access for all employees who need it. No more downtime waiting for licenses.
Tailor support and learning content to employees based on insights.

What does it mean for you?

These new plans for named users will replace those based on serial numbers:

Subscriptions with multi-user access and maintenance plans will be retired and cannot be renewed.
Autodesk will no longer sell new 2 or 3-year subscriptions with multi-user access or allow renewals.

The date for this has been delayed until August due to Coronavirus. If this is due to affect you, act now to discuss your license situation moving forward.

Frequently Asked Questions

What’s happening?

Autodesk is launching new plans that are based on people and retiring plans based on serial numbers.

Do I have to do anything?

Not right now. At your first renewal date after May 7, 2020 for maintenance or August 7, 2020 for multi-user subscription, we’ll tell you how to trade in for a named user plan, all while keeping your costs consistent.

What’s the benefit of trading in my plan?

Customers who act will have access to special trade-in offers designed to transition them to new plans offering an improved experience, collaboration and support at a consistent cost.