Transition to Named User Autodesk Account Management

Autodesk is launching new subscription plans that are based on people and retiring plans based on serial numbers.

These new plans should help you:

  • Optimise your licensing costs, by having visibility into your usage data.
  • Manage your own license servers or track an anonymous serial number again.
  • Provide dedicated access for all employees who need it. No more downtime waiting for licenses.
  • Tailor support and learning content to employees based on insights.

What does it mean for you?

These new plans for named users will replace those based on serial numbers:

  • Subscriptions with multi-user access and maintenance plans will be retired and cannot be renewed.
  • Autodesk will no longer sell new 2 or 3-year subscriptions with multi-user access or allow renewals.

The date for this has been delayed until August due to Coronavirus. If this is due to affect you, act now to discuss your license situation moving forward.

Frequently Asked Questions

What’s happening?

Autodesk is launching new plans that are based on people and retiring plans based on serial numbers.

Do I have to do anything?

Not right now. At your first renewal date after May 7, 2020 for maintenance or August 7, 2020 for multi-user subscription, we’ll tell you how to trade in for a named user plan, all while keeping your costs consistent.

What’s the benefit of trading in my plan?

Customers who act will have access to special trade-in offers designed to transition them to new plans offering an improved experience, collaboration and support at a consistent cost.

Can I keep my current plan?

Maintenance plans will retire on May 7, 2021 and subscriptions with multi-user access will retire on August 7, 2021 and cannot be further renewed.

What new options do I have?

When you trade in your existing plan, you’ll choose from our new standard and premium subscriptions based on what’s best for your team.

Whilst you’re here….

Why not check out our latest blogs and on-demand webinars?


What’s New for AutoCAD 2022 – On Demand Webinar – CLICK HERE

Gain access to this on-demand webinar

What’s new for AutoCAD 2022 | Quadrablog – CLICK HERE

Read our AutoCAD 2022 Blog


Top Tips to becoming an AutoCAD Power User – CLICK HERE

Watch the Top AutoCAD Tips to become a Power User video


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