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Quadra Technical Support

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Autodesk CAD support

Technical expertise

We are accredited to provide support for Autodesk and Zuken software and we continually invest in training and skills development to ensure our team is equipped to deal with the very latest technology applications. Our technical specialists are skilled, knowledgeable and have many years of practical industry experience – so we understand your frustration when something goes wrong!

Autodesk Support

Fast response times

95% of all calls are responded to within two hours. As an ISO 9001 accredited company, our aim is complete customer satisfaction and we, therefore, track and measure:

• Technical team response rates
• Support log closure times
• Support engineer competencies
• Call escalation rates.

Need more information? Contact us.


support@quadrasol.co.uk  |   01254 301 888

Customer Testimonials

atg UV

"atg UV Technology have been in partnership with Quadra Solutions for around 10 years. Having access to experienced and highly skilled engineers allows us to minimise down-time and focus on work that adds value to our business. We also regularly engage with Quadra to undertake design consultancy work both on and off site to assist with large projects."

Mike Morris - Engineering Manager

Jonesco

"As a product designer my aim is to create new innovative products quickly and effectively. The team at Quadra have allowed me to speed up the design process by offering an efficient support service that is not only proactive but also personal."

Gareth Bromley - Product Designer

Proline Engineering

We encountered some critical problems whilst creating a frame generator and with the pressure to get the problem solved I called the Technical Support Team at Quadra. They took the time to understand our difficulties and made recommendations to working practices to resolve the issues. The Technical Support Team’s calming nature and professional responses were very much appreciated and without their help we would not have been able to complete the project on time.

Recent Blog Articles

We love when our customers love what we do!

6 August 2020

We love when our customers love what we do. A great case study from one of our brilliant customers.

Where will your Quadra Training Passport take you?

6 August 2020

At Quadra, we understand that it can be difficult in the fast-paced world of business to make time for personal development. And this strange year, it can feel like we are ‘literally’ not going anywhere. That is why we have introduced […]

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Latest News

eCADSTAR Release 2020.0 now available with new modules for SI, PI and IBIS-AMI Simulation

Jul 28, 2020

Zuken announces the availability of eCADSTAR release 2020. With the new release, available configurations of Zuken’s new internet connected PCB design platform, eCADSTAR, have been extended to include new modules for signal integrity, power integrity and IBIS-AMI simulation.

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