Technical expertise
We are accredited to provide support for Autodesk and Zuken software and we continually invest in training and skills development to ensure our team is equipped to deal with the very latest technology applications. Our technical specialists are skilled, knowledgeable and have many years of practical industry experience – so we understand your frustration when something goes wrong!
Fast response times
95% of all calls are responded to within two hours. As an ISO 9001 accredited company, our aim is complete customer satisfaction and we therefore track and measure:
• Technical team response rates
• Support log closure times
• Support engineer competencies
• Call escalation rates.
From 27th March 2019, Autodesk is making the following price changes to subscriptions: Approximately 2.5% price increase on SRP for most subscriptions Approximately 10% price increase on SRP for industry collections with multi-user access Maybe include which products aren’t affected as a positive These changes will affect:Customers who are on subscription or buying a new subscription licence Customers […]
The interest in Building Information Modelling has increased within the construction industry over the past few years, driven primarily by the 2011 government mandate on all public sector projects. And it is becoming widely heralded as being an essential part of improving efficiency within the construction industry. But when BIM is not implemented and managed correctly BIM can be a burden, especially in an industry that has long had a reputation for disconnected stakeholders and responsibilities. The solution, you may say is a BIM Manager. But what does a BIM manager ‘actually’ do? And why is it so important to have one? 
